Pixerr Help Center

Guides for getting started, creating products, and growing your shop.

What is Pixerr

Pixerr is a social commerce platform — not just a store builder. We handle hosting, secure marketplace checkout (Stripe), and marketing so you can focus on creating and earning. App-managed purchases on iOS (memberships, tokens, Print Credits) use Apple In-App Purchase. No domain names, no tech setup—just your creativity and our platform.

Getting Started

Set up your account, create artwork, and start selling in minutes.

Start Here

Pixerr Studio (chat)

Plain-English Ask Pixerr examples for mockups, Sell this, Publish, and more.

Chat guide

AI Prompt Guide

Techniques and best practices for Pixerr AI (OpenAI-powered) artwork.

Learn Prompts

Import Remote Images

Paste a secure URL—Pixerr downloads it into your gallery.

Import from URLs

Stripe Connect Setup

Connect payouts for marketplace sales (separate from Apple IAP).

Setup Payouts

Creating Products

Apply artwork in Studio, understand pricing, and manage your catalog.

Create Products

AI Product Backgrounds

Studio-quality backgrounds with AI—how they work and token use.

Backgrounds

Artwork Requirements

Resolution, formats, and sizes for print-quality products.

Guidelines

Subscription Plans

Compare plans, tokens, QR codes, and pick the right tier.

View Plans

Troubleshooting

Fixes for common issues and how to contact support.

Get Help

Need More Help?

Email support@pixerr.com — we typically reply within 24 hours.

Quick Tips

Start with Free: 300 monthly tokens and 24 products
Set up Stripe Connect early: Needed for marketplace payouts (not Apple IAP)
Experiment with AI styles: Different prompts create very different art
Watch your tokens: Check monthly and hourly limits in the dashboard
Understand earnings: Store prices include catalog cost + markup; factor fees and fulfillment